Terms of Service

Agreement to these terms

These Terms of Service (“Terms”) are a binding agreement between you and Tap (“Tap,” “we,” “us,” or “our”) and govern your access to and use of our website, the AI-powered HR information system (HRIS), and related services (together, the “Services”).

By creating an account, joining the waitlist, or otherwise using the Services, you agree to these Terms. If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization, and “you” refers to that organization.

The Services

Tap provides an HRIS with a built-in AI assistant that helps organizations manage attendance, leave, approvals, scheduling, and company knowledge. We may add, change, or remove features over time to improve the Services.

Access to certain features may depend on your plan. Some capabilities are offered on a free tier, while others require a paid subscription as described on our pricing page.

Accounts and eligibility

You must provide accurate information when you register and keep it up to date. You are responsible for your account credentials and for all activity that occurs under your account.

The Services are intended for business use by organizations and their workforce. They are not directed to children, and you must be of legal age to enter into a contract to use them.

Acceptable use

You agree not to misuse the Services. In particular, you will not:

• Use the Services in violation of any law or third-party rights.
• Upload content you do not have the right to use, or that is unlawful, harmful, or infringing.
• Attempt to access accounts, data, or systems that do not belong to you.
• Interfere with, disrupt, or attempt to gain unauthorized access to the Services or their infrastructure.
• Reverse engineer, resell, or copy the Services except as expressly permitted.
• Use the AI assistant to generate unlawful content or to make decisions that violate applicable employment or privacy laws.

Your content and data

You retain all rights to the data and content you upload to the Services, including employee records, documents, and knowledge added to the AI assistant (“Customer Content”). You grant us a limited license to host, process, and display Customer Content solely to provide and improve the Services for you.

You are responsible for the accuracy of Customer Content and for having the necessary rights and consents to provide it, including any personal data about your employees. Our handling of personal data is described in our Privacy Policy.

AI assistant and outputs

The AI assistant generates answers based on the knowledge your organization provides. AI outputs may be incomplete, inaccurate, or out of date, and should not be treated as legal, financial, or professional advice. You are responsible for reviewing outputs before relying on them, especially for HR, compliance, or employment decisions.

We do not use your private Customer Content to train shared or third-party foundation models, as described in our Privacy Policy.

Plans, billing, and waitlist pricing

Paid plans are billed per active seat at the rates shown when you subscribe. Unless stated otherwise, fees are billed in advance and are non-refundable except where required by law.

We may change pricing with reasonable notice; changes take effect at your next billing cycle. Waitlist members who receive early-bird pricing keep that rate according to the terms communicated at sign-up.

Intellectual property

The Services, including all software, design, and content we provide (excluding Customer Content), are owned by Tap and protected by intellectual property laws. These Terms do not grant you any rights to our trademarks, logos, or brand without our prior written permission.

Suspension and termination

You may stop using the Services at any time. We may suspend or terminate access if you breach these Terms, fail to pay fees, or use the Services in a way that risks harm to others or to the Services.

On termination, your right to use the Services ends. We will make Customer Content available for export for a reasonable period, after which it may be deleted in line with our data-retention practices.

Disclaimers

The Services are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or that AI outputs will be accurate.

Limitation of liability

To the fullest extent permitted by law, Tap will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or data. Our total liability arising out of or related to the Services will not exceed the amount you paid us in the twelve months before the event giving rise to the claim.

Changes to these terms

We may update these Terms from time to time. When we do, we will post the revised version here and update the “Last updated” date. If changes are significant, we will provide additional notice where appropriate. Your continued use of the Services after changes take effect means you accept the updated Terms.

Questions about these terms?

If anything here is unclear, reach us through our contact page. You may also want to review our Privacy Policy.